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How to order a Stair24 staircase?

Start ordering your staircase at the best place – the Stair24 website. We recommend exploring our information pages and watching our measurement video, this helps you take the initial dimensions for your staircase.

How to Submit a Request?

You can submit your request in three simple ways:
• 🧮 Stair24 Online Calculator – this is the most accurate and cost-effective option, as it includes a ready staircase model.
• 📝 Price request form on our website
• ✉️ Email: sales@stair24.com

Once we receive your request, our team reviews it personally and helps design a comfortable and suitable staircase solution for your home. Additionally, in some markets, we also offer installation services.

What happens after submitting a request?

  1. First, Stair24 prepares a quote.
  2. If the quote is acceptable, we send an order confirmation containing all details: staircase description, price, and delivery time.
  3. The customer confirms the order via email.
  4. The customer pays 50% upfront.
  5. If installation is requested, the staircase is measured on-site.
  6. If dimensions change during the measurement, we send an updated order confirmation.
  7. The staircase goes into production.
  8. Stair24 complite the staircase by the agreed delivery date.
  9. The customer pays the remaining 50%.
  10. The staircase is shipped to the customer or installed by the Stair24 team.

The more detail you provide upfront, the faster and smoother your project moves forward. To create precise specifications, use these tools:
• Stair24 Online Calculator – this tool creates a visual staircase model and gives an immediate estimate.
• Our Image Gallery – this helps you gather inspiration and choose styles.

Submit your request today!

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